Wastewater Treatment Plants Have Been Flooded

By | 2017-09-08T15:12:18+00:00 September 8th, 2017|Community, Residential|

Two of Houston Water’s wastewater treatment plants in west Houston (West District and Turkey Creek) which provide sanitary sewer service to zip codes: 77024, 77041, 77043, 77055, 77077, 77079, 77080, and 77094 (impacted areas are highlighted on the map below) remain flooded in up to 8 feet of water as of Monday, Sept. 4, at [...]

SBA Disaster Information

By | 2017-09-06T19:14:46+00:00 September 6th, 2017|Community, Residential|

How do I file for disaster loans? First – contact FEMA at their website: or call at 1-800-621-3362. 7 a.m. to 10 p.m. seven days a week Second – File for an SBA disaster loan at or 1 800 659 2955 • Homeowner and renter loans up to $240K ($200Kproperty + $40Kcontents). Interest [...]

Reminder for Solid Waste Management Debris Collection

By | 2017-09-06T10:10:52+00:00 September 6th, 2017|Community, Residential|

Solid Waste Management reminds flood victims of the ongoing collection of storm debris. Please place debris at the curb separated into the following piles: • Vegetative Debris – leaves, logs, plants, tree branches (do not bag). • Construction & Demolition Debris – carpet, drywall, furniture, lumber, mattresses. • Appliances – dishwashers, freezers, refrigerators, stoves, washers, [...]

Watch Out for Price Gouging and ICE/HSI Imposters

By | 2017-09-05T17:08:40+00:00 September 5th, 2017|Community, Residential|

Report Price Gouging "If Texans in affected counties believe they have been scammed or encountered price gouging during or after Hurricane Harvey, they should call the Office of the Attorney General's Consumer Protection Hotline toll-free at (800) 621-0508 or email "During declared disasters, state law prohibits businesses from charging exorbitant prices for necessities such [...]

Guide to Disaster Assistance Services for Immigrant Houstonians

By | 2017-09-05T10:10:54+00:00 September 5th, 2017|Community, Public Safety, Residential|

To All Houstonians and Community Partners, In the aftermath of a natural disaster of unprecedented proportions, the people of Houston have inspired the nation with their determination, selflessness, and camaraderie. Hurricane Harvey has affected us all deeply, and the road to recovery will surely be a long one. We can find hope, however, in the [...]

File Harvey Insurance Claims ASAP: What You Need to Know

By | 2017-08-29T16:42:20+00:00 August 29th, 2017|Community, Public Safety, Residential|

As you know, our region is still in a state of emergency and there is flooding throughout. Flooding is still a serious threat and there are hazardous conditions across the region. People who are safely sheltered in place should remain there and avoid unnecessary travel. Know that even after the rain ceases, it may take [...]